Privacy policy

Privacy policy

Introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

As a Swiss company offering these services on Swiss territory we comply with the Federal Law on Data Protection(LPD), moreover we also make every effort to comply with European Union regulations(RGPD).


Collection of personal information

We collect the following information:

  • Last name
  • First name
  • Postal address
  • E-mail address
  • Telephone number

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

Under no circumstances will this data be passed on or sold to third parties.


Forms and interactivity:

Your personal information is collected via the following forms:

  • Website registration form
  • Order form

We use the information collected in this way for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our website, in the following ways:

  • Statistics
  • Contact

We use the information collected in this way for the following purposes:

  • Feedback
  • Correspondence
  • Information or promotional offers


right of objection and withdrawal

We are committed to offering you a right of opposition and withdrawal with regard to your personal information.
The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
To be able to exercise these rights, please contact us using the contact details indicated at the foot of the page.


Right of access

We are committed to recognizing the right of access and rectification of data concerning individuals who wish to consult, modify or delete information concerning them.
To exercise these rights, please contact us using the contact details at the bottom of the page.


security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.


Third-party services

Hosting

Our website is hosted by Infomaniak : https://www.infomaniak.com/fr/cgv/politique-de-confidentialite

Newsletter

Our newsletter enables us to send you information and offers. You can unsubscribe at any time, either by clicking on the link provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by contacting us at contactant.Notre provider is the company Infomaniak Network SA in Switzerland.

Tags Management Systems (TMS)

Our site uses Google Tag Manager (GTM). This system enables us to manage the various tags used on our site.
We do not manage any personal data in GTM. GTM may collect certain information, such as how the Service is used, which tags are actually deployed and how they are deployed. This data may be used to improve, maintain, protect and develop our services.
Our service provider is Google Inc. in the USA.


Analytics

Our website uses Google Analytics. The information collected includes your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page and the various interactions with our site (consultation time, clicks, forms filled in, etc.).).
We use this data anonymously (anonymization of IP addresses) in order to improve our services and offers, and also to personalize the content of our site.
Our service provider is Google Inc. in the USA.

Other third-party services and content

Our website may integrate third-party content such as YouTube videos, Google Maps, Slideshare presentations, social network sharing buttons and other elements.
This implies that the providers of this content may record your IP address or other elements. For example, if you are logged in to your Google account, access to a page containing a Youtube video may be attributed to your account.

Retention period

The personal data we process via our website is stored as follows, depending on its type:

  • Google Analytics: the data collected is anonymized, and we have set a retention period of 26 months.
  • E-mailing: if no interaction takes place (opening, clicking, etc.), your data is anonymized for a maximum of 30 months from the last interaction.
  • Data entered in forms: maximum 30 months.


legislation

We undertake to comply with the legal provisions applicable in Switzerland.